Frequently Asked Questions

CS Care delivers a range of physician-approved medical supplies including incontinence products, nutritional formulas, durable medical equipment, and home health essentials.

Miami-Dade residents receive deliveries via our in-house team. Statewide orders ship via UPS or FedEx and typically arrive within 1–3 business days.

Case managers can request access through our contact form. Once approved, you’ll receive a secure login with full visibility into patient orders and authorizations.

Authorizations can be updated instantly through the case manager portal—no faxing or emailing required.

Once your doctor submits a prescription, we verify your insurance authorization and schedule your delivery. Patients can also contact us directly for assistance.

Yes, our support and delivery teams are fully bilingual in English and Spanish to ensure clear communication for all patients and families.

Yes. We offer same-region delivery in Miami and ship statewide with trusted carriers like UPS and FedEx.

CS Care Inc. has served Florida patients since 1992 with compassionate, personalized home medical supply delivery.

You can call us at 305-819-9626 or use our contact form for help with orders, insurance questions, or portal support.